What you leave with
01 · Your statement
A draft police statement
Written from your own answers, in plain language. You check and correct every paragraph before anything is final.
02 · Your payments
A checked payment schedule
Crypto payments are checked against the blockchain, so dates, amounts and addresses are exact. Bank payments are listed too.
03 · Your evidence
An evidence list
Every file you upload gets a digital fingerprint, so anyone can confirm it hasn't been changed.
04 · Next steps
What to do with it
Where to open a case, what to take with you, and who else to tell — your bank, your exchange and the FSCA.
How it works
- Tell us what happened. A guided form, about 20–30 minutes. You can stop and come back with your private link.
- We check the details. We match your crypto payments to the blockchain and ask a few simple questions where something important is missing.
- You check your draft. Read every paragraph, change anything that's wrong, then download your pack and take it to the police.
What we do
- Help you put your story, payments and evidence in order
- Check crypto payments against public blockchain records
- Give you a draft statement to take to SAPS
- Have a CRYME investigator review every report
- With your permission, share the scammers' crypto addresses (never your details) to help stop others being caught
What we don't do
- We don't recover funds or freeze accounts — only the police, courts, banks and exchanges can act on that
- We aren't lawyers and don't give legal advice
- We don't open a police case for you — you do that at a police station
- We never charge you, and never contact you first
Before you start
Gather what you can. It's fine if you don't have everything — you can add more later, and the form tells you what helps most.
- Dates and amounts of each payment, in rand and in crypto
- Transaction IDs (TXIDs) and the wallet addresses you sent to — usually in your exchange's withdrawal history
- Bank statements or proof of payment for any EFTs or card payments
- Screenshots of chats, profiles, adverts and the website or app
- Names, phone numbers, usernames and links the scammers used
Never type your seed phrase (recovery words), private key or passwords anywhere on this site. We'll stop you if you try.
Has someone offered to return your funds for a fee?
Please be careful. This is the most common second scam: fake "recovery agents", "hackers", lawyers or officials who ask for an upfront fee, a "tax" or a "release fee". How to spot a recovery scam.
Reporting opens soon
We're testing the service with a small group of people before opening it to everyone. If you were given a private invitation link, please use that link to start your report.
In the meantime, here's what to do in the first hours and how to report a crypto scam in South Africa. Questions? Email info@cryme.co.za.
Police
Received one of our packs? How to read and check it.
Exchanges & banks
Send scammed customers somewhere safe. Become a referral partner.
Not sure?
Read the questions and answers or check it's really us.